Information we collect
We collect contact details, passenger and luggage information, pickup and drop-off details, flight information, service requests, reservation history and communications needed to quote, arrange and support transportation.
Payments
Card entry will be handled by Moneris through a hosted or tokenized payment experience. iWelcome Limo will not collect or store raw card numbers or card security codes.
How information is used
Information is used to respond to inquiries, prepare quotes, verify availability, arrange vehicles and chauffeurs, process authorized payments, communicate service updates, meet legal obligations and improve operations.
Service providers
Approved providers may support maps and routing, payments, email, SMS, hosting, analytics and CRM. They receive only the information required for their role and are subject to their own contractual and legal obligations.
Driver access and location
Assigned drivers may receive the passenger and itinerary details needed to perform a trip. Optional driver location may be collected only during an active assignment with appropriate notice and consent.
Optional website analytics
If website analytics is configured, it remains off until you select “Accept analytics.” Advertising storage and ad-personalization signals remain disabled. You can review or change this choice through the “Privacy choices” control.
Retention and rights
Final retention periods and the process for access, correction and deletion requests will be published before launch. Requests may be sent to reservation@iwelcome.ca.
Draft updated July 13, 2026 · Reservation support: reservation@iwelcome.ca