Accessible service and website

iWelcome Limo aims to make trip planning and customer support clear and usable for every passenger.

Launch review requiredThis operational draft must be reviewed and approved by the business owner and appropriate Canadian legal/privacy advisers before live payment activation.

Requesting accommodation

Tell us about mobility aids, passenger assistance, communication preferences or other accommodation needs when requesting a trip so the team can review the appropriate vehicle and service.

or email reservation@iwelcome.ca

Vehicle suitability

Not every vehicle is wheelchair accessible. The team must confirm vehicle capability, passenger transfer requirements, mobility-aid dimensions and safe storage before accepting an accessible-service request.

Digital accessibility

The website is designed for keyboard use, readable contrast, labelled form controls and responsive layouts. Accessibility testing and an issue-response process will be completed before production launch.

Feedback

Accessibility feedback and requests for information in an alternate format may be sent to reservation@iwelcome.ca.

Draft updated July 13, 2026 · Reservation support: reservation@iwelcome.ca